Business

Help me help you – A few simple tips on how to get the help you need from your support-desk faster (part 2)

In part 1 I showed you how to “tease the help-desk into wanting to help you” by setting an interesting subject, providing some details about what ...

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Business

Help me help you – A few simple tips on how to get the help you need from your support-desk faster (part 1)

Pigs are flying!

You’ve encountered a problem. Something you published doesn’t look like expected. You don’t know how to achieve a desired effect. Some adjustments messed up the design and layout. The website was upgraded, and something doesn’t work like it used to, or a new module doesn’t work as expected. ...

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